Who we are
SherpaVR is committed to protecting the privacy of visitors and customers. This Privacy Policy explains how information is collected, used, and shared when you visit the website or use SherpaVR services.
Information Collected
SherpaVR may collect the following types of information:
Comments – information submitted in comment forms, along with the visitor’s IP address and browser user agent string for spam detection.
Contact Information – such as name, email address, and phone number, when visitors complete an inquiry form or booking request.
Payment Information – payment details are processed securely through trusted third-party providers. SherpaVR does not store full credit card numbers.
Event Information – details related to event bookings and service preferences.
Website Data – including IP address, browser type, and activity on the site, collected automatically for analytics and security purposes.
Use of Information
Information is used to:
Comply with legal or regulatory obligations
Provide and manage bookings, payments, and services
Respond to inquiries and customer support requests
Improve website performance and services offered
Send updates, promotions, or marketing communications (opt-out available at any time)
Cookies
The website uses cookies to enhance the browsing experience. Cookies may:
- Remember preferences or login details
- Help analyze site traffic and improve performance
- Support security and fraud prevention
Visitors may control or disable cookies through their browser settings. However, some features of the site may not function properly without them.
Sharing of Data
SherpaVR does not sell personal information. Data may be shared in limited cases with:
Successors in the event of a business transfer, such as a merger or acquisition
Trusted third-party providers that assist with payment processing, email communication, analytics, and website hosting
Legal authorities, if required by law or to protect SherpaVR’s legal rights
Data Retention
Comments and related metadata are retained indefinitely to recognize follow-up comments.
For registered accounts (if any), personal information provided is stored in the user profile. Users may view, edit, or delete their personal information at any time, except for usernames which cannot be changed.
Event booking records may be retained as long as necessary to provide services and meet business or legal requirements.
Your Rights
Visitors may request access to, correction of, or deletion of their personal data. Requests can be made using the contact details below. Certain data may be retained as required for legal, administrative, or security purposes.
Security
Reasonable measures are taken to protect personal data. However, no method of storage or transmission over the internet is 100% secure, and SherpaVR cannot guarantee absolute security.